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Policies

EVERYTHING {Except APPAREL} IN THE STORE IS HANDMADE TO ORDER.

We are at 5- 14 business day turnaround, if you need the item sooner please purchase the priority shipping option at checkout and we will try our best to get it out sooner but can not make any guarantees. 

REWARDS PROGRAM ONLY VALID FOR RETAIL CUSTOMERS.

Shipping

We offer ROUTE shipping insurance at checkout. If you opt of out the package insurance we will not replace a damaged or missing package. Order without insurance at your own risk.

Free shipping over $75 only applies to first class shipping on retail orders in the US.  Not valid for international shipping or priority mail.  

We ask that any tracking questions be directed towards USPS.

INTERNATIONAL SHIPPING: International shipping can take anywhere from 7- 40 days for delivery once marked shipped. We are not responsible for any duties or fee’s  

 

SEZZLE:

Sezzle transaction minimum is $40. 

All Sezzle transactions that are canceled or refunded will receive a refund minus the Sezzle fees. 7% transaction fee.  

 

Return policy:

>> Returns are accepted for store credit only. No refunds. <<\

Buyer will be issued a gift card for the order minus the original shipping fee for returns.

Because our inventory changes so quickly we do not offer exchanges only returns. 

Undergarments, jewelry & hats are final sale.

Sale section items and items purchased at a discount greater than 20% are considered final sale.

Buyer is responsible for reshipment charges on packages that have been returned due to incorrect address.

The apparel item you are returning must meet all of the return guidelines below:

Customer is responsible for the shipping the return back to us. Customer can pay for us to generate a return label for them. Please email us to do so. AdelynElaines@gmail.com

If returning item it must be postmarked within 10 days of the date of original delivery. Item must be unworn, undamaged, clean, unused with tags attached..

If an item is returned and appears to be worn, have makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, postmarked past our 10 day cut off the original date of delivery or that are Final Sale, they will not be accepted. We will contact you to pay to ship them back. If no response after 30 days we will donate to local charities.

Please mail returns to:

Adelyn Elaine's 

4031 Bogue Rd.  

Yuba City, Ca 95993

 

In return package please include: Name, Order #, and reason for return. 

Please email us for any further questions: 

AdelynElaines@gmail.com

 

Additional policies and FAQs

We are closed on Saturdays & Sundays and all major holidays. Please allow a minimum of 48 hours for response.

In the case a refund is processed there is a 2.6% + 30¢ fee. This is what our website hosts charges us regardless of refunding or not.